I am sure that you all read and know about many of business crisis causes, but in this articleI will be highlighting the uncommon causes of a business crisis that any business could get into unconsciously.
But first let’s understand the fact that being in a crisis mode or having the capability to prevent it share the same root cause; that your company solid position or crisis is because from the company itself, from your business itself, from your management and teams efforts.
Now let me drive you through some critical reasons that cause businesses to fail in a very short period of time after being a giant for decades and these reasons even block the ability and possibility of helping and saving them.
1- Applying common successful strategies; this is the case when a CEO applies successful strategies that generated great amount of profits in certain types of industries or businesses and then come to apply it to different types of companies , corporates , or businesses then they put these businesses into a serious trouble.. And this is exactly what happened to JcPenny when Ron Johnson it’s CEO who has been successful in the electronics industry but failed to run the retail Stores of Jcpenny and the same issue happened with Carnival the giant cruise line company and it’s CEO Micky Arison. What each successful manager and business leader should is to understand that what works in one company may not and probably won’t work for another , so its definitely will not work for a business from radically different industry.
2- Over-Optimism : when you as a senior , manager, business owner , entrepreneur get to be over optimistic about your business you will then get to overlook things, trends, new entrants, problems, fraud, customer needs , market conditions….So you shouldn’t be over optimistic nor over pessimistic rather you should try to look at things from whats the best for your customers, community, shareholders, employees and act upon that …..
3- Ego ; seniors or business owners with high ego will definitely lead there businesses into a crisis situation because they only believe in their own way of doing business , in applying the strategies that they believe in, they are so close minded to any other strategies, solutions, insights, and most importantly they are not customer oriented , and they do not listen to any suggestions by their work force.These people are not objective nor mindful about market , industry and customer changes.They will rapidly deteriorate their businesses. I believe they should be replaced with knowledgeable open-minded people who continuously learn and develop themselves and their employees.
4-Slow pace : its when the pace of your organization development doesn’t match customer changing needs and industry trends. Here the company lacks a department that should on a continuous basis monitor market and industry trends and most importantly the quality of life and changing customers needs. Like the case of Barnes and Noble the largest retail book seller in America.
5- Masky Numbers; like high profits but not collected, high GDP or even depending on numbers just to take decisions for expanding or acquisitions without investigating what these numbers hide and other issues like do we have the necessary solid capabilities to expand, are there reputation problems, major operational dilemma, is it the right timing . Also don’t forget about high currency rate , its not the high but the variation and degree of that variation in the currency where you tend to expand or set up a new business.
6- Copying, when you imitate competitors you will lower your prices and definitely quality so you will end up with low customer satisfaction and vanishing your customers base. Be creative , not necessarily a breakthrough , but you can be niche focused.
7- Bad messaging; its like when you use sexual messages or statements to attract teenagers .Like the case of American Apparel. So be aware of the content and attitude when you deliver a message to your current or potential customers.
8- Aggressive expansion and very Fast ; it will drain your efforts, money ,resources, time and focus and you will jeopardize your business continuity and enter into a deep distress. A good example of this case is Sun Edison.
9- High Expenses and large market share with NO sufficient revenues to cover those expenses and this is the case of Amazon and Uber, which could in the very near future get them into a great business setback.
10- Stable Sales & Profits ; they get some business enjoy the feeling that everything is going awesome and there is no need to do more or we can wait for sometime before we can think of making a new development or any forward movement.Don’t settle and keep moving towards the best , the best is an abundant stream that never ends or limited to location nor time.
10- An extremely important factor that caused and continue to cause businesses from different sectors and in different sizes to close their doors is not taking care of their people; not building a relationship with them based on trust, respect and positivity .
11- Being Reactive instead of being proactive.
12- Lack of human psychology which will lead to negative communication and actions ….
13-No qualified people in place nor there are smart or strategic alliances.
14- Limitations; limiting your business to specific resources from suppliers, people, location, sources….
15-Going after customization instead of pursuing niches.
16- No balance ….it happens when you misuse some resources while over using others and pausing others…
17- Moving backward with your business; and this happens when you operate and create services and products from your perspective not the customers’ perspective.
18- Competition; because it will diminish value and you will concentrate on how to beat your competitors by providing products and and services that better in price and better than your competitors but that’s only from your own point of view !!! Well, your first priority should be is to provide value from customers’ point of view and not yours even if you think that what you do is better ….
Finally, if you are pursuing business continuity and sustainability go through these causes again and again to make sure that you are not already getting into them and even if you are then act upon that as quick as possible so you can mitigate potential risks.
If you are unsure about the causes behind your business dilemma or distress and you don’t know what you should do to specify the causes then quickly contact me , the earlier the better. I will make your business recover in a faster manner than it is supposed to take.
Contact me Dr.Salam Amin via Dr.firstname.lastname@example.org or via skype : Dr.Salam Amin.